Copyleaks's Services status page - Delayed scans in US datacenter – Incident details

All systems operational

Delayed scans in US datacenter

Resolved
Degraded performance
Started 14 days agoLasted 2 hours 20 minutes

Affected

US Datacenter

Degraded performance from 3:40 PM to 5:59 PM, Operational from 5:59 PM to 6:00 PM

api.copyleaks.com

Degraded performance from 3:40 PM to 5:59 PM, Operational from 5:59 PM to 6:00 PM

app.copyleaks.com

Degraded performance from 3:40 PM to 5:59 PM, Operational from 5:59 PM to 6:00 PM

lti.copyleaks.com

Degraded performance from 3:40 PM to 5:59 PM, Operational from 5:59 PM to 6:00 PM

Updates
  • Resolved
    UTC
    Resolved

    Scans are completing at normal speed again. The issue lasted from 18:40 to 21:00 (UTC+3).

  • Monitoring
    UTC
    Monitoring

    Scan processing speed is back to normal. We are monitoring to make sure it stays stable.

  • Identified
    UTC
    Identified

    Since 18:40 (UTC+3), some scans in our US datacenter are taking longer than usual to complete due to an issue with our cloud provider. Scans are still being processed. We are working on it and will update when processing speed is back to normal.